Term & Condition

Payments:

By bank transfer

Please transfer payment to our bank account details as follows:

Bank account's owner: Dao Thi Tuoi
Beneficiary Account number: 31010001667197
Bank name: BIDV - Ho Chi Minh city
Swift code: BIDVVNVX130
Please note that all bank fees should be paid by the customer
 

By western Union

Please inform us by email if you pay by the method and we will supply the receiver information

Please give us the 10 digit Money Transfer Control Number (MTCN) so that we can check with our local Western Union service. 
 

By paypal

We will send you the request of Payment through Paypal to your email when you agree
 

For deposit

Once you have chosen your preferred cruise we require a 30% deposit in order to secure your reservation. 
 

For the balance of Payment

The balance should be paid before the departure date. 
Failure to do so many result in your reservation being cancelled and there may be a penalty/administrative charge.
Reservations made 1 day before departure should be paid for at the time of reservation and are subject to availability
 

For Confirmation

Once your deposit is received we will send you the official booking confirmation by email or by fax along with the relevant cruise information.

Children Policy: 

- Free of charge for 1 kid under 4 years old who share the room with parent. 
- Children below 12 years old shared with parent: 75% charge of adult price. 
- Children from 12 years old up will be applied as adult rate.

Cancellation policy

All cancellations must be received in writing, sent to us via fax or email. You do not have to pay any cancellation fee if you cancel your reservation more than 45-days before the check-in date.

-          30-45 days before arrival: 10% charge 
-          15-29 days before arrival: 30% charge
-          7-14 days before arrival: 50% charge
-          3-7 days before arrival: 90% charge
-          Within 3 days before arrival: 100% charge